Terms and conditions

  1. Acceptance of terms

    Carbon Solutions Global Ltd. (hereinafter referred to as “Carbon Solutions” or “we” or “us”) with its registered office at Dalton House, 60 Windsor Avenue, London UK, SW19 2RR, United Kingdom, Company No. 8100946, provides online services subject to the following Terms and Conditions (hereinafter referred to as the “TAC”). When using, registering and/or signing up for particular Carbon Solutions services, you (hereinafter referred to as “you” or “site visitor” or “user” or “customer” or “contracting party”) and Carbon Solutions shall be subject to any posted guidelines or rules applicable to such services. All such guidelines or rules are hereby incorporated by reference into the TAC.

  2. General

    Carbon Solutions operates and maintains this website (hereinafter referred to as the “Website” or “Site”). BY USING THIS WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS EXPRESSED HERE.

    Carbon Solutions reserves the right to change, modify or update the TAC at any time without notice. The date of the latest update is presented below.

  3. Submissions

    Except as otherwise provided in a separate written agreement between you and Carbon Solutions, you agree that any materials, including but not limited to questions, comments, suggestions, ideas, discoveries, plans, notes, drawings, original or creative materials or other information provided by you in the form of e-mail or electronic submissions to Carbon Solutions, or postings at this Website, are non — confidential and shall become the sole property of Carbon Solutions to the fullest extent permitted by applicable law. Carbon Solutions shall own exclusive rights and shall be entitled to the unrestricted use of these materials for any purpose, commercial or otherwise, without acknowledgment or additional compensation to you. In the event applicable laws prevent Carbon Solutions from becoming the sole owner of any such property, then this provision shall be effective as granting to Carbon Solutions (with unfettered rights of assignment) a perpetual, worldwide, paid-in-full, nonexclusive right (including any moral rights) and license to make, use, sell, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or later developed, for the full term of any rights that may exist in any such material.

  4. Disclaimer


  5. Products & Services

    Carbon Solutions currently provides online sites, systems, resources, services and products we are trying to improve on an ongoing basis. Unless explicitly stated otherwise, any new features that augment or enhance the current service shall be subject to the TAC.

    Carbon Solutions reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that Carbon Solutions shall not be liable to you or to any third party for any modification, suspension or discontinuance of the service.

    Products and/or services are accompanied by a complete and accurate description of the item on offer. The description is detailed enough to make it possible to evaluate the product adequately. If Carbon Solutions makes use of images, these will be a reliable representation of the product and/or service on offer. Apparent errors or mistakes in the items on offer do not legally bind Carbon Solutions.

    Each item description contains enough information that it is clear what rights and obligations are associated with acceptance of the product and/or service on offer. These include but may not be limited to:

    1. the price, including taxes;

    2. any associated shipping and handling costs;

    3. the manner in which the agreement is to be concluded and the actions necessary to do so;

    4. the applicability of any right of withdrawal;

    5. the method of payment, shipping or execution of the agreement;

    6. the period in which acceptance of the offer, including the price, remains valid.

    The products and services contained within this Website or provided by Carbon Solutions are for your personal use and may not be distributed or used for commercial purposes.

    Carbon Solutions is entitled to outsource one or more of its products and/or services to any of its local subsidiaries.

    Our Clear Plate project, one of the first agricultural projects in Hungary expected to generate carbon credits, plays a key role among all our offset projects. The Clear Plate project aims to produce verified Voluntary Emission Reduction units (VERs). The sale of these carbon credits in the framework of so-called “preliminary sales” began as of March 19, 2014.

    These preliminary sales fall into the category of futures. This means that credits from the Clear Plate project will not be immediately in the possession of the customer at the time of purchase. In accordance with the future fulfillment condition, these units will be issued at an undetermined time after purchase. Carbon Solutions undertakes that it shall deliver and withdraw carbon credits at the same time within One Hundred and Eighty (180) days after the date of purchase. Updates on the delivery and withdrawal (retirement) of credits shall be sent the customers involved in the form of online notifications. After such notification, customers who have emission reduction units in their possession may verify the fact that their credits have been retired through a transparent internal registry operated by Carbon Solutions.

    If the Company fails to meet the 180-day delivery time in relation to credits from the project, it shall substitute credits from other projects or with a different rating, according to the original quantity of credits purchased or the value of the original sale.

    Customers who accept this preliminary sales offer may request to have the agreement on the sale of voluntary emission reduction units (VERPA) sent to them as an addition to the Terms and Conditions, after completing the order form, choosing the project and making the payment.

  6. Services

    1. Measure

      1.1 Calculator

      The carbon calculator is provided by Carbon Solutions with the specific aim of increasing individual responsibility and making reductions in CO2 and other greenhouse gas concentrations to mitigate climate change. To determine the emissions of a certain activity (such as air travel) Carbon Solutions provides a carbon footprint calculator in order to give the customer suggestions as to the amounts of emissions to be compensated for this activity.

      1.2 Disclosure

      Carbon Solutions emissions calculations are based on best available information and are used to determine an appropriate amount of CO2 for carbon offset purposes. The calculations are subject to regular annual review to reflect reasonable practice at the time and may include any new information on the greenhouse gas emissions from air travel or other sources of emissions. If this information changes, Carbon Solutions holds no liability to offset any further emissions from previous transactions.

      Carbon Solutions offsets emissions based solely upon figures provided by the customer and is not responsible for the offset of any CO2 emitted from products, services or processes outside the scope of those agreed or as a result of errors in customer reporting or calculations. Carbon Solutions has taken all reasonable care to ensure that the data stated herein are true and accurate in all material aspects at the date of calculation. Whilst every effort has been made to ensure the accuracy of data presented, Carbon Solutions makes no representation or warranty, express or implied, as to the completeness, accuracy, adequacy, quality or fitness of the information for any particular purpose or use and all such representations or warranties are expressly excluded to the fullest extent that such representations or warranties may be excluded by law.

    2. Reduce

      As part of Carbon Solutions services, we provide carbon reduction solutions. These services are offline, hence not part of this Website:

      1. Carbon Assessment

      2. Carbon Management

      3. Energy Optimization

      4. Life Cycle Analysis

      5. Carbon Tracker Software

      6. Verification

      7. Carbon Monitoring Services

      8. Supply Chain Management

      9. Training and Workshops

      10. Blue Marketing Consultancy

      11. CSR Reporting

      12. Brand, Product & Service Endorsement

      13. Business Process Reengineering

      If you are interested in these services, please contact us at sales@carbonsolutions.cc.

    3. Offset

      Carbon Solutions uses its clients' considerations — unless conditions in individual cases are explicitly stated otherwise, such as in forestry projects — only for the generation and/or acquisition of Verified Emission Reductions (VERs) under the Verified Carbon Standard, Gold Standard, Plan Vivo, REDD or other certified standards. The verification of VERs is carried out by independent UN accredited auditors, such as TUV, SGS and BUREAU VERITAS. The generated and/or acquired emission rights will be retired by Carbon Solutions through an independent registry and thus will be withdrawn permanently and irrevocably from the market for emission rights, unless a customer has given us notice of their intention to transfer these rights to another account at a valid registry and made use of the option to transfer instead of us retiring said emission reductions.

      The retirement of VERs compensates greenhouse gas emissions. In addition, the retirement of VERs can be purchased independent of the carbon footprint calculator (which is considered a donation contributing to climate protection).

      The most recent version of these Terms and Conditions, displayed on this Website as valid at the time of entering into contractual relationships, always applies. This statement is true for all relationships between Carbon Solutions and its customers.

      These Terms and Conditions apply exclusively. Opposing or deviating conditions, originally not part of these Terms and Conditions but claimed as valid by a customer, will not be recognized unless Carbon Solutions has agreed to them in a particular case in writing.

      3.1 Retirement

      Any applicable offset services include Carbon Solutions’ commitment to arranging either for an Emissions Reduction Project to be carried out or the acquisition, holding and retirement of carbon instruments as follows:

      1. Carbon Solutions will either (i) arrange for an Emissions Reduction Project to be carried out, verify the resulting emissions reductions and retire the resulting applicable carbon instruments, or (ii) acquire from third parties carbon instruments, equal to the quantity measured and transacted under the Individual Offset Calculator and/or the Business Offset Calculator as applicable, and hold and retire such carbon instruments so that they are not available to be traded or acquired by third parties (unless Carbon Solutions acquires and holds or arranges for the retirement of other carbon instruments equivalent in quantity to those disposed of by Carbon Solutions). Retirement will occur in regular intervals to be defined by Carbon Solutions at its sole and absolute discretion, aggregating transactions for various customers for the sake of efficiency.

      2. Emissions Reduction Projects or Emissions Rights may be located or obtained, as the case may be, from anywhere in the world and shall meet the third party standards selected by Carbon Solutions at its sole and absolute discretion.

      3. In the event any Emissions Reduction Project fails to deliver sufficient Emissions Reductions (e.g. through technical or financial failure or otherwise), Carbon Solutions shall cause alternative Emissions Reductions Projects to be carried out or acquire, hold and retire, or arrange for the retirement of, alternative carbon instruments to the extent necessary to make up for the resulting shortfall in Emissions Reductions. Carbon Solutions reserves the right to acquire, hold, and retire or arrange for the retirement of carbon instruments of any kind.

      4. Emissions reductions achieved by an Emissions Reduction Project are calculated and verified in accordance with the methodologies and procedures set out in the rules that govern the third party standard to which the emissions reductions have been contracted. Upon retirement of the carbon instruments corresponding to the quantity measured and transacted under the Individual Offset Calculator and/or the Business Offset Calculator as applicable, Carbon Solutions shall have fulfilled its obligations with respect to the contracted offset services. Carbon Solutions shall not be liable for any dispute relating to the validity of an emissions reduction once that emissions reduction has been verified and issued.

      5. Carbon instruments shall be retired by Carbon Solutions only in accordance with the quantity measured and actually transacted under the Individual Offset Calculator and/or the Business Offset Calculator as applicable, on a case-by-case basis. For the sake of clarity, Carbon Solutions shall have no obligation to retire any carbon instruments unless and until Carbon Solutions’ fees have been paid in full by the customer in connection with the retirement of such carbon instruments.

      Carbon Solutions operates an internal registry service where contracting parties may choose Hidden or Public service. By choosing Public service, main offset data (such as Name of Private Individual/Company, Number of Carbon Credits, Offset Period, Website) will be listed on the internal registry at www.carbonsolutionsglobal.com and will be accessible for the public. Should contracting party choose Hidden service, the above data is visible exclusively for the contracting party itself after login.

      The Carbon Solutions Internal Registry Service operates non-stop online, therefore retirements are completely and immediately synchronized and available for inspection at www.carbonsolutionsglobal.com.

    4. Communicate

      Carbon Solutions provides powerful tools to its partners to help effective communication and create competitive advantage.

      At the time of creating the TAC, these tools are: badge or icon and certificate for websites, pop-up micro site, certificate for general offset, iframe calculator, free technical support and an affiliate system. Customers websites are also listed on our Site. These tool are available for the period a customer has offset their emissions.

      Carbon Solutions is continuously working on further off-line communication services and tools, i.e. Blue Marketing, PR, CSR, Training and Workshops.

  7. Order

    If a contracting party has accepted an agreement electronically, Carbon Solutions will immediately confirm receipt of acceptance electronically. Until receipt of acceptance has been confirmed, the contracting party may cancel the agreement.

    If the agreement is concluded electronically, Carbon Solutions will take the necessary technological and organizational steps to protect the transfer of data and ensure that this takes place in a secure online environment. If the contracting party opts for an electronic payment method, Carbon Solutions will also take appropriate security measures.

    Carbon Solutions can, within legal limits, gather information concerning the ability of a contracting party to meet payment obligations as well as other facts and factors relevant from the standpoint of contracting party's responsibly for concluding such remote agreement. If, based on this information, Carbon Solutions has grounds not to enter into an agreement, then Carbon Solutions is legally motivated to refuse an order or request or to attach special conditions to the fulfillment of an order or request.

  8. Payment

    Customer understands that entering into this agreement means sending a purchase order to Carbon Solutions and that customer’s credit card will be charged for the amount of the purchase by clicking on the purchase button or, providing that this option is available and selected, customer will be invoiced for this amount.

    Carbon Solutions has the right to withhold all services and products and not to fulfill any purchase order until it is paid in full.

  9. Delivery

    Carbon Solutions shall take extreme care when receiving and executing product orders and while evaluating requests for delivery of services.

    The point of delivery is the address which the contracting party has disclosed to Carbon Solutions.

    Carbon Solutions shall execute accepted orders within a professional time frame not to exceed 30 days unless a longer delivery period has been agreed upon. If Carbon Solutions has quoted a specific delivery period, it is understood to be an indication. If delivery is delayed or an order is not or incompletely filled, then the contracting party will be informed of the status within a period of one month after placement of the order. In this case, the contracting party has the right to dissolve the agreement at no cost as well as demand any damages incurred.

    In the case of dissolution according to the previous section, the amount paid by the contracting party to Carbon Solutions will be reimbursed as quickly as possible within a period of 30 days after dissolution.

    Should delivery of an ordered product prove impossible, Carbon Solutions will make an effort to provide a similar item as a replacement. Upon delivery at the latest, Carbon Solutions will communicate clearly and comprehensively that a replacement article has been provided. Exceptions to the right of withdrawal do not apply to replacement items. Return shipping costs are to be covered by Carbon Solutions.

    Risks associated with damage and/or loss of a product rest with Carbon Solutions up to the moment of delivery to the contracting party unless expressly agreed otherwise.

    Carbon Solutions cannot be held liable for printing errors on its products as a result of incorrect information provided by the contracting party. The same is true of all other information provided by the contracting party including data pertaining to address and delivery details, etc.

  10. Warranty

    Carbon Solutions guarantees that products satisfy the terms of the agreement, the specifications noted in the product description, reasonable expectations of reliability and/or functionality and all legal conditions and/or regulatory requirements as set forth by the government, in effect upon the date of the conclusion of the agreement.

    A warranty offered by Carbon Solutions, the manufacturer or the importer does not diminish the rights and obligations of the contracting party towards Carbon Solutions, should Carbon Solutions fall short in fulfilling obligations based on the law and/or terms of the remote agreement.

  11. Formation of contract

    A contract (or in other words: agreement) is concluded by an order placed by the customer using the order form provided for this purpose via the Internet and its subsequent acceptance by Carbon Solutions. Such acceptance is subject to confirmation that the payment for the compensation amount has been received. Upon receipt of payment by Carbon Solutions for the VERs the customer intends to purchase as described above, the VERs are permanently withdrawn from the market. The VCUs and GS VERs shall come from a project portfolio defined by Carbon Solutions. More information on the currently available and valid portfolio can be found on Carbon Solutions’ Website.

  12. Cookies

    In compliance with European Union (EU) legislation for visitors from the EU, Carbon Solutions requests your permission to place cookies on your computer to both improve your experience and to help us improve our website.

  13. Privacy Policy

    Registration data and certain other information about you is subject to our Privacy Policy. For more information on how Carbon Solutions processes and protects personal data, read the text at http://www.carbonsolutionsglobal.com/privacy-policy.

  14. Termination

    You agree that Carbon Solutions, at its sole discretion, may terminate your use of the service if Carbon Solutions believes that you have violated or acted inconsistently with the letter or spirit of the TAC. Carbon Solutions may also, at its sole discretion and at any time, discontinue providing the service, or any part thereof, with or without notice. You agree that any termination of your access to the service under any provision of this TAC may be effected without prior notice. Further, you agree that Carbon Solutions shall not be liable to you or any third party for any termination of your access to the service.

  15. Trademarks & Copyrights

    Without prejudice to provisions stated elsewhere in these terms, Carbon Solutions retains the rights and authorizations to which it is entitled based on copyright laws.

    Any media created by Carbon Solutions, e.g. www.carbonsolutionsglobal.com, within the framework of an agreement, including but not limited to designs, sketches, drawings, films, software, text, audio recordings, electronic files, other materials and surprise products, remain the property of Carbon Solutions regardless of whether these have been handed over to the contracting party or another third party, unless otherwise agreed.

    Any media provided by Carbon Solutions, including but not limited to designs, sketches, drawings, films, software, text, audio recordings, (electronic) files, other materials and surprise products, are to be used exclusively by the contracting party and may not be reproduced, published or otherwise shared with third parties without the express consent of Carbon Solutions unless the nature of the media provided implies otherwise.

    Carbon Solutions reserves the right to use any information gained through execution of work orders for other purposes insofar as confidential information is not shared with third parties.

    Everything on the Website is the exclusive property of Carbon Solutions and may not be reproduced or published in any way without the express written consent of Carbon Solutions.

  16. Data collection

    1. Information collected by our web server

      Carbon Solutions’ web server does not automatically collect or recognize information about individual site visitors such as domain or e-mail address information. Anonymous information, such as the number of site visitors in a specified period, is collected for statistical purposes but this cannot be used to identify an individual user. If you make an online donation to the Trust, a donation ID reference code is generated by our donation processing system. This is the only piece of information retained by us in order to track how and when donations have been made (see Section 11 Cookies). This donation code also allows us to make reference to any potentially fraudulent donations.

    2. Information we collect

      Carbon Solutions only collects information that is knowingly and voluntarily given, such as customer contact details, survey information and/or site registrations.

      The information we collect is used to improve the content of our Website and to contact site visitors for marketing purposes.

    3. Storage of information

      We have appropriate security measures in place in our physical facilities to protect you against the loss, misuse or alteration of information that we have collected from you on our site.

      For further details, check our Privacy Policy at www.carbonsolutionsglobal.com/privacy-policy

  17. Refund policy

    Upon purchase of any product or service, the contracting party has the opportunity to cancel the agreement without explanation during a period of 14 (fourteen) days. This period begins on the day the product is received by the contracting party or a third party acting on their behalf.

    During this period, the contracting party shall handle the product and packaging with care. The contracting party will unwrap or use a product only to the extent that it is possible to evaluate whether or not they wish to keep the product. Should the contracting party decide to make use of their right of withdrawal, then they shall return the product and all the associated attributes, in their original state if reasonably possible, and packaging to Carbon Solutions per the reasonable and clear instructions provided by Carbon Solutions.

    Please, be advised that services and/or products from www.carbonsolutionsglobal.com may be custom made and therefore may not be returned.

  18. Applicable laws

    This agreement and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to this agreement or its formation (including any non-contractual disputes or claims) shall be governed and construed in accordance with UK law.

    This version of the Terms and Conditions is valid as of July 1, 2012.